1) Information Grokr Collects
We collect information when you register with Grokr, and when you use or access Grokr. For example, we collect:
a) Search terms submitted by you, along with the date and time of those submissions.
b) Search results and other content that you select or view through the app.
c) Information about the music available on the same device as Grokr, including artist name, album and songs.
d) Your device location information. Grokr may collect information from your device that can be used to identify its location, including data from your device’s GPS, wi-fi, accelerometer, and compass sensors. This information may be collected when Grokr is open on your device, as well as when you are not using Grokr.
We collect information if you choose to connect Grokr with one of your other online accounts, such as your Facebook, Twitter, and Linkedin accounts. For example, we may collect:
a) Your basic account information from Facebook, which consists of your name, email, gender, birthday, current city, and profile picture URL.
b) Your other information available through Facebook, such as your interests and demographic data such as your favorite authors, musicians, sports teams, etc., and your political leanings, birthplace, and marital status, but in each case only where you permit Facebook to let us access this information.
c) Your bio and following list, and other information we may attempt to infer from these materials.
d) Your professional information from LinkedIn such as your educational history, employment history, position, and industry.
If you want Grokr to discontinue collecting additional information from your other online accounts, you can disable Grokr’s connection.
We also automatically receive and record information from your device when you use Grokr. This information may include your device type and version, a unique identifier associated with your device, crash logs, and information about the duration of time Grokr is open on your device.
2) How Grokr Uses and Discloses Your Information
We use (or may choose to use) your information for the following purposes: to customize your experience when using Grokr, including your search results and other content that we may make available to you through Grokr, to show you information based on your devices current and past location, such as the routes you commonly take, to show you promotions, sponsored content or materials from our advertisers that you may be interested in, to fulfill your requests for products, services and information, to respond to questions and concerns that you have submitted to us, to improve Grokr and help us to provide you with new features and services, to communicate with you, and to provide anonymous reporting for internal and external persons.
Some of the promotions, sponsored content, or advertisements that we may show or send to you may only be shown to you because you meet certain qualifying criteria. By responding to such promotions, advertisements, or sponsored materials you may be disclosing to third parties that you meet these criteria.
We do not rent, sell, or share information about you with other people or unaffiliated companies except to provide products or services you have requested, or when we have your permission, or under the following circumstances:
Service Providers . We provide certain information to service providers who work on behalf of or with us to help us provide Grokr and communicate with you. For example, some of the servers and storage systems we may use to support Grokr could be operated by these service providers. We require these service providers to maintain your information consistent with the agreements we enter into with them .
Location Information Processing . Grokr third party service providers may collect or use location-related information, including data collected from your device’s GPS, wifi, accelerometer, and compass sensors, for the purpose of (1) processing your device’s location information and providing us with information about your device’s location such as nearby businesses, institutions, and landmarks, and (2) improving the performance of these third party services.
Legal Requests . We will provide information in response to subpoenas, court orders, or other legal requirements, or to establish or exercise our legal rights or defend against legal claims.
Protection . We provide information to third parties when we believe it may be useful to investigate, prevent, or take action regarding illegal activities, fraud, threats to the safety of any person or property, violations of the terms and conditions that govern your use of Grokr, or as otherwise required or permitted by law.
In Aggregate . We may share aggregated, non-personally identifiable information publicly and with third parties for purposes that we deem, in our sole discretion, to be appropriate. For example, we may share demographic information about our users with prospective advertisers.
3) Your Information and Communications
You can see some of the information we know about you by going to Settings à About Me. You can opt out of receiving future promotional emails, but we reserve the right to continue to send you certain communications relating to Grokr, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them.
4) Editing and Deleting Your Information
You can delete your account and request that we delete your information. Even after we delete your information, some or all of your information might remain in our archived records and backups. We may also continue to retain some of your non-personally identifiable information in our systems even after we delete your personally-identifiable information.
5) Confidentiality and Security
We have implemented physical, technical, and managerial safeguards in an effort to protect the information we maintain about you. Despite our efforts, unauthorized persons may access your information and account. We cannot promise that your information will always be secure.
We do not knowingly collect or retain personally identifiable information about persons under 13 years of age. If we learn that personally identifiable information of persons under the age of 13 years has been collected through Grokr without verifiable parental consent, then we will take the appropriate steps to delete this information.
If you are a parent or guardian and discover that your child under the age of 13 has obtained access to Grokr, then you may alert us at email@example.com and request that we delete that child’s personal information from our systems.
8) Third Party Information
9) International Users
Users from outside the United States should be aware that they are submitting their information to servers within the United States and that they may not be entitled to protections and remedies provided under laws of their places of residence.
a. E-Mail: firstname.lastname@example.org (privacy mail box); email@example.com ( our CEO’s mailbox)
b. Phone: (408) 962-0370
c. U.S. Mail: 115 West Evelyn, Suite 208, Sunnyvale, CA 94086-6146